VPNAZURE.NET

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lsegura
Posts: 4
Joined: Thu Dec 14, 2017 10:42 pm

VPNAZURE.NET

Post by lsegura » Thu Dec 14, 2017 10:47 pm

good afternoon, there is some problem with the VPNAZURE service, there are computers that do not connect apparently in the PUBLIC IP.

jgab
Posts: 6
Joined: Fri Dec 15, 2017 1:15 pm

Re: VPNAZURE.NET

Post by jgab » Fri Dec 15, 2017 1:20 pm

Hi, first of all, thank you very much for SoftEther, it has been very useful for our company.

Since yesterday (December 14), our VPN Server can't connect to VPN Azure, in the "Dynamic DNS Function" setup window, in the current status area it says:

Global IPv4 address:
Unable to reach the IPv4 DDNS Server.

Global IPv6 address:
Unable to reach the IPv6 DDNS Server.

Is there any problem with the VPN Azure Cloud service or it is a problem in our installation?

EDIT: we are using SoftEther VPN 4.0 Ver 4.19, Build 9599

Thanks and best regards,

Juan

lsegura
Posts: 4
Joined: Thu Dec 14, 2017 10:42 pm

Re: VPNAZURE.NET

Post by lsegura » Fri Dec 15, 2017 8:45 pm

from which country do you come from? I am from Peru and I do not have connection to the VPN service from the operator MOVISTAR.

soporte24q
Posts: 4
Joined: Sat Dec 16, 2017 12:18 am

Re: VPNAZURE.NET

Post by soporte24q » Sat Dec 16, 2017 12:21 am

Same problem here from argentina, any idea[attachment=0]Screenshot_3.jpg??

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soporte24q
Posts: 4
Joined: Sat Dec 16, 2017 12:18 am

Re: VPNAZURE.NET

Post by soporte24q » Sat Dec 16, 2017 12:44 am

I notice that the problem is with Speddy, other network provider no problem.

consult
Posts: 2
Joined: Sat Dec 16, 2017 1:19 pm

Re: VPNAZURE.NET

Post by consult » Sat Dec 16, 2017 1:29 pm

Also Here (Brazil)
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lsegura
Posts: 4
Joined: Thu Dec 14, 2017 10:42 pm

Re: VPNAZURE.NET

Post by lsegura » Sat Dec 16, 2017 4:42 pm

We could support a VPN software specialist to indicate if this is a problem of our operator or what we should do to solve this problem.

jgab
Posts: 6
Joined: Fri Dec 15, 2017 1:15 pm

Re: VPNAZURE.NET

Post by jgab » Sat Dec 16, 2017 5:43 pm

Hi, also from South America (Chile) and with Movistar ISP.

jgab
Posts: 6
Joined: Fri Dec 15, 2017 1:15 pm

Re: VPNAZURE.NET

Post by jgab » Sat Dec 16, 2017 9:55 pm

If we use a proxy server to connect to VPN Azure, would this problem be solved?

lsegura
Posts: 4
Joined: Thu Dec 14, 2017 10:42 pm

Re: VPNAZURE.NET

Post by lsegura » Mon Dec 18, 2017 11:03 pm

Here in Peru, the service has been restored. everything working properly

jgab
Posts: 6
Joined: Fri Dec 15, 2017 1:15 pm

Re: VPNAZURE.NET

Post by jgab » Tue Dec 19, 2017 12:37 pm

Here in Chile it is working well again.

Greetings to my South American neighbors and thanks again for the great SoftEther VPN software.

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