VPN Client cant log on to server

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clauslind
Posts: 2
Joined: Thu Nov 03, 2016 1:35 pm

VPN Client cant log on to server

Post by clauslind » Thu Nov 03, 2016 1:53 pm

Setup:

SoftEther on win 10
standalone
VPN Azure enabled
can ping my VPN Azure hostename
can ping my assigned dynamic dns hostname
Server shows my virtual hub as online.

BUT
Client (win7) comes with error 1 no connection.

Where to begin fault finding?

Best regards Claus

clauslind
Posts: 2
Joined: Thu Nov 03, 2016 1:35 pm

Re: VPN Client cant log on to server

Post by clauslind » Sun Nov 06, 2016 1:32 pm

Are there no logs that can tell me how long in the connection process the client is ?

If i can ping the server should the client then not bee able to see the server ??

Best regards Claus

thisjun
Posts: 2458
Joined: Mon Feb 24, 2014 11:03 am

Re: VPN Client cant log on to server

Post by thisjun » Mon Nov 28, 2016 5:51 am

Error code 1 mean the client can't connect to VPN server TCP port.

Could you check a status that the VPN server connect to VPN azure normally?

Did you connect to VPN Azure with TCP port 443?
TCP port should be TCP 443 port when connecting to VPN Azure regardless of the listener settings.

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