Cannot create connection to VPN Gate manually

[vibabich]

I can connect to any VPN Gate Public server from the list provided by Client Manager.
However if I manually create connection with absolutely the same properties (Add VPN Connection -> Properties...)
it fails to connect with error:

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Error (Error Code 1):
Connection to the server failed. Check network connection and make sure that address and port number of destination server are correct.

What is the reason and how to save all properties of automatic connection to make it persistent?
(Menu options "Copy" and "Export VPN connection properties" are grayed and not available)

[solo]

Post an example of "absolutely the same properties" which fails to connect.

[vibabich]

Hi solo.
This is Manager window.

Manager.PNG

This is automatic connection properties displayed in "Connected" state

ac.PNG

This is manual connection "vib" properties displayed in "Offline" state

mc.PNG

They seems identical.
If I disconnect "VPN Gate Connection" and try to connect "vib" it never succeeds.
Pop-up window shows error every 15 sec.

[solo]

Incorrect, enter these...

name: Corrected
host: 219.100.37.28/tcp
port: 443
vhub: VPNGATE
user: vpn
pass: vpn

[vibabich]

Thanks, solo.
It did not work so far. I forgot to tell you that only UDP mode works with auto connection in my case.
When I choose tcp with auto connection it ends up with:

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Error (Error Code 2):
Protocol error occurred. Error was returned from the destination server.

The same happened when I entered Host Name: 219.100.37.28/tcp in "vib" connection properties window.
However, If I enter 219.100.37.28/udp then I come back to the previous case:

Code: Select all

Error (Error Code 1):
Connection to the server failed. Check network connection and make sure that address and port number of destination server are correct.

Besides, I could not found where to enter "pass: vpn". There is no field for password in my case.
What else can I do?

[solo]

Vib, just click on "Auth Type" and proceed as advised.