Connection error (newbie)

[marcocir]

Hi All.
This is my first installation of SoftEther VPN, I'm a total newbie with it, and I'm blocked by the simplest communication error.
My scenario is a basic PC-to-LAN Remote Access VPN.

I have installed and configured SoftEther VPN Server on a WIndows 11 PC, internal to the LAN of my customer but with a port forwarding rule (on the router) that connects port 1194 on a public address of that LAN to the 1194 port of the connected ethernet device of the PC, with local (fixed, no DHCP) IP 192.168.1.169.

So, sorry but I need help for the most stupid problem: when I try to connect to public IP of my customer LAN, using Windows SoftEther VPN client software, I always get a connection failed error (see attached image)

Clip2.jpg

Something is blocking communication with server but I can't find what I can check to finally fix it.
I love simplicity and interface of SoftEther VPN, so hope you can help.
Thanks!
Marco

[solo]

Port (UDP) 1194 is typically for OpenVPN. Forward TCP 443, also check the server's firewall.

[marcocir]

Thank you Solo.
It was enough to ask the Internet provider for that port forward: now first user of my customer is using the VPN from his home!
Have a good day.
Marco