A questions about connectivity

Post your questions about SoftEther VPN software here. Please answer questions if you can afford.
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aesna
Posts: 10
Joined: Sun Apr 21, 2013 6:30 am

A questions about connectivity

Post by aesna » Sat May 11, 2013 6:45 am

SoftEther shows as connected but I'm not connected and my IP has not changed! Any advice as to how I can fix this issue will be highly appreciated.

cedar
Site Admin
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Joined: Sat Mar 09, 2013 5:37 am

Re: A questions about connectivity

Post by cedar » Sun May 12, 2013 7:05 am

Please confirm that your virtual network adapter has been assigned an IP address.

aesna
Posts: 10
Joined: Sun Apr 21, 2013 6:30 am

Re: A questions about connectivity

Post by aesna » Sun May 12, 2013 7:32 pm

I do get assigned an IP. The SoftEther program and my connection icon show connected.

cedar
Site Admin
Posts: 2070
Joined: Sat Mar 09, 2013 5:37 am

Re: A questions about connectivity

Post by cedar » Mon May 13, 2013 10:43 am

If you see the IP address in network "169.254.0.0/16", it is not an IP address which assigned by DHCP server.
It is a link-local address.
http://en.wikipedia.org/wiki/Link-local_address

Please confirm that your default-gateway is set to a router over the VPN.

aesna
Posts: 10
Joined: Sun Apr 21, 2013 6:30 am

Re: A questions about connectivity

Post by aesna » Tue May 14, 2013 10:21 pm

The IP address I get assigned is 10 211 1 36
I believe that's a US based IP address, but I click on the Japan based host.
I can provide you with any exact info that might help resolve this issue.

cedar
Site Admin
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Re: A questions about connectivity

Post by cedar » Wed May 15, 2013 1:46 pm

It seems there are no problem in assigning an IP address.
"10.*.*.*" is private IP address domain used in virtual hub.
http://en.wikipedia.org/wiki/Private_network

Please check the default-gateway of your OS set on the virtual network.
If you use a Windows OS, you may be able to see routing table with "route print" command.

aesna
Posts: 10
Joined: Sun Apr 21, 2013 6:30 am

Re: A questions about connectivity

Post by aesna » Wed May 15, 2013 7:30 pm

OK, please correct me if I'm not following you properly.
I ran IPCONFIG and got the following info:

Ethernet adapter VPN-VPN client
Connection-specific DNS Sufficx:
IPv4 Address: 10.211.1.30
Subnet Mast: 255.255.0.0
Default Gateway: 10.211.254.254

Wireless LAN adapter Wireless Network Connection:
Connenction-specific DNS Suffix
IPv4 Address: 192.168.2.104
Subnet Mask: 255.255.0.0
Default Gateway: 192.168.2.1

cedar
Site Admin
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Joined: Sat Mar 09, 2013 5:37 am

Re: A questions about connectivity

Post by cedar » Thu May 16, 2013 5:00 am

If there are multiple default-gateways in a system, the Windows uses one which have least value in interface metric.

In default setting, interface metric of virtual network adapter is set to 1.
But it may have been changed for some reason.
Please confirm a interface metric of the virtual NIC smaller than the other NIC.

aesna
Posts: 10
Joined: Sun Apr 21, 2013 6:30 am

Re: A questions about connectivity

Post by aesna » Sat May 18, 2013 6:41 pm

They were both set to Automatic. I changed the Interface Meteric to 1 and 2 making sure the one for VPN is the lower of the two. It didn't make a difference.
I'm making the changes on IPv4. IPv6 is set to automatic and connectivity shows limited.

cedar
Site Admin
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Joined: Sat Mar 09, 2013 5:37 am

Re: A questions about connectivity

Post by cedar » Sun May 19, 2013 8:49 am

I don't know how to repair your situation.

Can you ping to the default gateway on VPN?

aesna
Posts: 10
Joined: Sun Apr 21, 2013 6:30 am

Re: A questions about connectivity

Post by aesna » Sun May 19, 2013 10:59 am

The new update fixed the problem for now. I will let you know if it goes bad again. I appreciate your efforts.

Thank you!

aesna
Posts: 10
Joined: Sun Apr 21, 2013 6:30 am

Re: A questions about connectivity

Post by aesna » Sun May 19, 2013 11:34 am

Just lost connection again! I think it may be the government restrictions that are effecting the system.

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