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Frequently Disconnecting from the vpn
Posted: Fri Jan 31, 2014 12:00 pm
by satyanvesh
Hi
I've installed softether vpn. There is an issue which I came across today. After connecting to the vpn, after some time it is getting disconnected automatically. Attached is the error screen shot. Please help me out to resolve the issue.
My vpn is on linux box. OS version is RHEL 4.5
Regards
Satyanvesh
Re: Frequently Disconnecting from the vpn
Posted: Sun Feb 02, 2014 12:56 pm
by inten
OK, let's have some fun.
Show ping output from your client host to the vpn server IP.
Re: Frequently Disconnecting from the vpn
Posted: Mon Feb 03, 2014 3:23 am
by satyanvesh
Hi
Sorry for the delay in response due to the weekend
Attached is the output of pinging the vpn server
Thanks
Re: Frequently Disconnecting from the vpn
Posted: Mon Feb 03, 2014 5:27 am
by inten
I'd like to see the result of "ping Your_VPN_IP -n 1000"
Re: Frequently Disconnecting from the vpn
Posted: Mon Feb 03, 2014 5:30 am
by satyanvesh
Shortly I will provide you the output
Thanks
Re: Frequently Disconnecting from the vpn
Posted: Mon Feb 03, 2014 5:39 am
by satyanvesh
Just now I've observed in the output "Request Timed Out" 8 times and again it started replying. At the point of request timed out vpn got disconnected and after getting the reply from vpn server vpn got connected.
Please help me to sort out this problem
Thanks
Re: Frequently Disconnecting from the vpn
Posted: Mon Feb 03, 2014 5:42 am
by inten
99% this is a network problem and is not associated with SoftEther Server. Check your network.
Re: Frequently Disconnecting from the vpn
Posted: Mon Feb 03, 2014 5:49 am
by satyanvesh
Thank you, I will check with my network.
Does the softether vpn rely on hostnames.
Because while installing the hostname as abc.example.com and now it xyz.example.com.
Due to certain reason I was force to change the hostname. If hostname is really causing this issue then I will revert it back. Please advise
Thanks