Bug: registry keys locked: unable to remove VPN123 device

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devnullius
Posts: 3
Joined: Fri Mar 07, 2014 8:34 pm

Bug: registry keys locked: unable to remove VPN123 device

Post by devnullius » Fri Mar 07, 2014 9:02 pm

It seems that Softether was the cause of a BSOD hunting me for a long time. I always suspected a VPN application, now I know :( See: URL is scforum. dumb spam filter .info / index.php / topic,8903.msg23656.html#msg23656

Anyways, I removed the software with IObit Uninstaller and manually went to my registry and searched for more traces, which I found but could not remove!

Also, removing the device "VPN Client Adapter - VPN123" fails. No error, but removing it will not work.

Seems to be in par with the fact that I cannot remove the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\ROOT\NET\0000\Properties

It is TOTALLY blocked. I tried all regular stuff (taking permission, resetting permissions, removing inheritance, ...) but NOTHING. I also tried to remove the key with RegASSASSIN (https://www.malwarebytes.org/regassassin/).

So... Pretty please, developers... Is there an uninstall tool or *any* advise to remove this stubborn registry keys...?

Duplicate in:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ROOT\NET\0000\Properties

Please help :)

... Peace!

Devvie

~~~ notemail@facebook.com ~~~

Cuisvis hominis est errare, nullius nisi insipientis in errore persevare
——
All spelling mistakes are my own and may only be distributed under the GNU General Public License! – (© 95-1 by Coredump; 2-014 by DevNullius)

qupfer
Posts: 202
Joined: Wed Jul 10, 2013 2:07 pm

Re: Bug: registry keys locked: unable to remove VPN123 devic

Post by qupfer » Sat Mar 08, 2014 12:09 pm

I know, not helpfull^^

But the "locked" registry-key looks like normal windows behavior. For example, the Properties of my VirtualBox Adapter are locked too. But deinstalling the VPN-Adapter from the GUI-Tool removes the registry entry complety....so yes. You have a problem ;)

And I know that sounds like "Have You Tried Turning It Off And On Again?"
(http://www.youtube.com/watch?v=nn2FB1P_Mn8) but have you tried to re-install the driver? I mean the function in the client tool.

devnullius
Posts: 3
Joined: Fri Mar 07, 2014 8:34 pm

Re: Bug: registry keys locked: unable to remove VPN123 devic

Post by devnullius » Sat Mar 08, 2014 11:23 pm

Actually, quite helpful :) Thank you for your thoughts.

I did not test Safe mode... I will do that next time my PC reboots and test again.

Turning device off/on did not work - tried that. Same for re-installing SoftEther. All that happens is that the Dial Up list stays empty :(

So yes, I have a problem :)

I copied your post to scforum,

Peace!

Devvie

qupfer wrote:
> I know, not helpfull^^
>
> But the "locked" registry-key looks like normal windows behavior.
> For example, the Properties of my VirtualBox Adapter are locked too. But
> deinstalling the VPN-Adapter from the GUI-Tool removes the registry entry
> complety....so yes. You have a problem ;)
>
> And I know that sounds like "Have You Tried Turning It Off And On
> Again?"
> (http://www.youtube.com/watch?v=nn2FB1P_Mn8) but have you tried to
> re-install the driver? I mean the function in the client tool.

PS: thank you for vid, I'll put it at my work signature ;p

devnullius
Posts: 3
Joined: Fri Mar 07, 2014 8:34 pm

Re: Bug: registry keys locked: unable to remove VPN123 devic

Post by devnullius » Thu Mar 13, 2014 8:02 am

Going to safe mode did not work either.

My PC cannot powersave while this device is installed.

PLEASE developers... You must have *some* ideas...?

:(

qupfer
Posts: 202
Joined: Wed Jul 10, 2013 2:07 pm

Re: Bug: registry keys locked: unable to remove VPN123 devic

Post by qupfer » Fri Mar 14, 2014 9:45 am

Have you tried to reinstall the driver?

I mean:
Install softether-client again. Open it. Reinstall:
https://www.dropbox.com/s/humitodg7ef8s6t/reinstall.jpg

If you device doesn't exist, you can try to install VPN123 again and then reboot, open client, select deinstall.

dnobori
Posts: 228
Joined: Tue Mar 05, 2013 10:04 am

Re: Bug: registry keys locked: unable to remove VPN123 devic

Post by dnobori » Mon Mar 24, 2014 1:49 pm

This is not a bug. Any VPN Client Adapter virtual device which are created by the user after the installtion should be removed by the user manually.
The user can easily remove a VPN Client Adapter device from Device Manager of Windows, or the VPN Client Manager GUI.

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