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Can't install client because of EULA screen
Posted: Fri Aug 08, 2014 10:14 pm
by wartender
i've been trying to install softether, but I haven't been able to because of a pretty silly reason. On the end user license agreement screen, I guess you're supposed to scroll down to the bottom before the accept button appears, but somehow the text field is broken and scrolling doesn't work properly. I can get it to scroll by highlighting the text and dragging down to the bottom or be switching it to right-to-left so i can see the scroll bar, but no matter what I do I can't seem to accept it and i can't proceed with the installation.
Here are some screenshots to illustrate the problem:
http://puu.sh/aKpS7/d526b92342.png
http://puu.sh/aKpSL/bde9ff2750.png
http://puu.sh/aKpTP/012566aec7.png
I have tried disabling aero, restarting, and using older installers to no avail. I would appreciate some help
Re: Can't install client because of EULA screen
Posted: Sat Aug 09, 2014 2:23 am
by inten
Don't you get a check point "I agree..."?
Re: Can't install client because of EULA screen
Posted: Sat Aug 09, 2014 3:14 am
by wartender
As you can see from the screenshots, no I don't.
Tabbing to it and pressing enter also doesn't work.
Re: Can't install client because of EULA screen
Posted: Sat Aug 09, 2014 4:15 am
by inten
Btw, tabbing and pressing enter won't help, because spacebar is used for the selecting of check box item.
I think it is a local Windows 7 issue because, as you can see, there is slight window drawing difference between your screenshot and mine. Anyway, let's try to find out what a .... is that :)
I would be helpful if you could try to install the software on other computer.
Re: Can't install client because of EULA screen
Posted: Sat Aug 09, 2014 4:24 am
by inten
OK, I have tried to install the software on the clean VM Windows 7 SP1 with the latest updates installed.
Aero enabled and disabled.
See the difference?
Did you play with desktop enhancements software?
Re: Can't install client because of EULA screen
Posted: Wed Sep 10, 2014 7:11 am
by thisjun
>inten
Could you tell me environment of 'ss+(2014-08-08+at+06.13.44).png'?
Re: Can't install client because of EULA screen
Posted: Wed Sep 10, 2014 12:28 pm
by inten
thisjun wrote:
> >inten
> Could you tell me environment of 'ss+(2014-08-08+at+06.13.44).png'?
That was a wartender's screenshot from the original message.
Re: Can't install client because of EULA screen
Posted: Wed Sep 17, 2014 3:09 am
by thisjun
inten wrote:
> thisjun wrote:
> > >inten
> > Could you tell me environment of 'ss+(2014-08-08+at+06.13.44).png'?
>
> That was a wartender's screenshot from the original message.
Thank you.