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Cannot uninstall from Control Panel Programs and Features.

Posted: Thu Nov 06, 2014 11:17 am
by davparker
The SoftEther VPN Client will not all me to uninstall it from Control Panel Programs and Features.
I get the error:
"The setup program has been executed from outside an install source. Unable to continue the installation."

How can I get rid of it?

Thanks,
David

Re: Cannot uninstall from Control Panel Programs and Feature

Posted: Tue Nov 18, 2014 8:14 am
by thisjun
At first, please delete virtual NIC adapter.

You can uninstall the VPN client service by this command.
"vpnclient.exe /uninstall"

Finally, please delete folder which the VPN client is installed.

Re: Cannot uninstall from Control Panel Programs and Feature

Posted: Fri Nov 28, 2014 5:37 am
by BoredAus
The command thisjun is referring to "vpnclient.exe /uninstall" is a command that you execute using Windows command prompt.

Start > Run > "cmd.exe" (without quotes)

Then you navigate via command prompt to where you have installed SoftEther VPN client, by default it would be in Program Files > SoftEther VPN Client

"cd \Program Files\SoftEther VPN Client"

A successful navigation via command prompt to that directory would show a difference on the command prompt line

"X:\:" > "X:\Program Files\SoftEther VPN Client>"

With successful navigation to the right directory you then execute the command

"vpnclient.exe /uninstall"