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Able to connect to another country but IP doesn't change.

Posted: Fri May 08, 2015 12:39 pm
by neville132
I'm using the SoftEther VPN Client Manager to connect to a Japanese IP so I can download Black Desert. After it's successfully connected to the IP, I check http://www.vpngate.net/en/ to see if my location has changed but it never does.

I know it isn't changing it as when I try to load up the Black Desert Japanese website, it never loads (Only people with Japanese IPs can connect).

I've tried several other IPs from different countries and I encounter the same problem.

Any help would be appreciated!

Re: Able to connect to another country but IP doesn't change

Posted: Sun May 10, 2015 12:17 pm
by neville132
I think I solved the problem. Do you use AVG?

Re: Able to connect to another country but IP doesn't change

Posted: Mon May 11, 2015 7:37 pm
by neville132
that's the issue. I removed AVG and installed another free anti-virus (Avast) and the VPN suddenly started working.

Re: Able to connect to another country but IP doesn't change

Posted: Tue May 12, 2015 4:05 am
by Qvoth
i disabled avg firewall and even disabled avg, still not working

edit: i'm looking at http://www.vpngate.net/en/howto_softether.aspx and i realized i never actually received an assigned ip address like i'm supposed to be

Re: Able to connect to another country but IP doesn't change

Posted: Tue May 12, 2015 7:03 am
by neville132
I believe I tried disabling the antivirus too. I'd recommend you entirely remove it, install Avast (highly rated free antivirus) and try it once more.

Re: Able to connect to another country but IP doesn't change

Posted: Wed May 13, 2015 11:21 am
by Qvoth
yeah it works now that i uninstalled it
disabling avg isn't enough apparently