Not able to connect when using TATA SKY BB service

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mandy.odd
Posts: 2
Joined: Sat Jan 29, 2022 1:05 pm

Not able to connect when using TATA SKY BB service

Post by mandy.odd » Sat Jan 29, 2022 1:09 pm

The VPN client doesn't work when I try to connect using TATA SKY BB as my ISP provider.
all other ISP work including mobile 4G connection
Please help

eddiewu
Posts: 286
Joined: Wed Nov 25, 2020 9:10 am

Re: Not able to connect when using TATA SKY BB service

Post by eddiewu » Sun Jan 30, 2022 2:33 am

The server may be not opening its port properly. In that situation it relies on Nat traversal to work which is not available on some networks.

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