Cannot get IP addresses. Stuck at "Requesting an IP address to the DHCP server in VPN"

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chococya96
Posts: 2
Joined: Wed Mar 16, 2022 8:40 am

Cannot get IP addresses. Stuck at "Requesting an IP address to the DHCP server in VPN"

Post by chococya96 » Wed Mar 16, 2022 8:57 am

Hey guys,

Please excuse myself for being oblivious to how VPN actually works however, for some odd reason, I am not able to get any IPs assigned once the connection has been established to the VPN Server. I have never experienced this before and the problem happened randomly a few days ago.

I am not sure what triggered for this problem to happen but, I have tried reinstalling the client, virtual network adapter and used different public relay servers however the problem still persist. I have not changed any network settings on my OS or on SoftEther VPN Client Manager.

I am currently on Windows 10 and the device I am using is not a virtual machine. I am not sure what other information you would need to troubleshoot but, please let me know.

Thanks and I appreciate your help.

Here is the screenshot of the being stuck "Requesting an IP address to the DHCP server in VPN":
Image

solo
Posts: 1228
Joined: Sun Feb 14, 2021 10:31 am

Re: Cannot get IP addresses. Stuck at "Requesting an IP address to the DHCP server in VPN"

Post by solo » Wed Mar 16, 2022 11:14 am

chococya96 wrote:
Wed Mar 16, 2022 8:57 am
I have not changed any network settings on my OS or on SoftEther VPN Client Manager.
but an app may have set DisableDHCPMediaSense

chococya96
Posts: 2
Joined: Wed Mar 16, 2022 8:40 am

Re: Cannot get IP addresses. Stuck at "Requesting an IP address to the DHCP server in VPN"

Post by chococya96 » Wed Mar 16, 2022 12:45 pm

solo wrote:
Wed Mar 16, 2022 11:14 am
but an app may have set DisableDHCPMediaSense
Thank you. I did not know there was an existing thread with a similar problem.

Though, I cannot find "DisableDHCPMediaSense" under the stated location:
Image

Any other place that I could search for it?

solo
Posts: 1228
Joined: Sun Feb 14, 2021 10:31 am

Re: Cannot get IP addresses. Stuck at "Requesting an IP address to the DHCP server in VPN"

Post by solo » Wed Mar 16, 2022 10:48 pm

If you have no static IPs elsewhere, you could easily reset the entire TCP/IP registry with "netsh int ip reset".

Also, perhaps your firewall is blocking dhcp packets?

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