L2TP/IPsec not working

[felixfeiau]

I am a new home user, and just installed the server and client on two computers.
if I connect by the softether vpn client(vpnazure.net), everthing is good.
when I try to connect by L2TP/IPsec via computer or android phone, both of them failed.
what I made sure are:

Server side:
1. enable the router with L2TP/IPsec passthrough.
2. followed the document of "Setup L2TP/IPsec VPN Server on SoftEther VPN Server"
and enabled:
L2TP Server Function (L2TP over IPsec)
L2TP Server Function (Raw L2TP with No Encryption)
IPsec Pre-Shared Key

Client side:
followed the document of Windows L2TP Client Setup and Android L2TP Client Setup

But still no luck, hope someone can tell me what I can be wrong? or missing?

Regards!

[colapig]

Check your login name.
Login name@ virtual hub

[felixfeiau]

I tried that, also set up the only virtual hub as default, so it shouldn't be necessary.

[colapig]

Check the firewall if all necessary ports being open.
Check the server what error logged and see if the client can reach the server.

[felixfeiau]

colapig wrote:
> Check the firewall if all necessary ports being open.
> Check the server what error logged and see if the client can reach the
> server.

Hi,

On the home router, I set up the following:
1. L2TP/IPsec pass through
2. port triggering of 500, 4500
3. port forwarding: 500, 4500 to the IP of my VPN server.

anything else I need to do?

Regards!

[colapig]

Default port for l2tp is 443. You need to port forward this too.

[thisjun]

Didn't you connect to VPNAzure address?
VPNAzure doesn't support L2TP/IPSec.