This is an issue that seems to happen on 75% of the systems but the other 25% it doesn't.
When connecting to the user to provide support using Teamviewer, if they are currently connected to another system using SE-VPN, if they disconnect this while I am in session, it drops me out and i have to reconnect. Also, if i run the SE-VPN on their system while in a Teamviewer session the same thing occurs.
If it was something that happened on all systems i would say it likely to be the addition of the 2nd IP on the SE virtual NIC but on some systems this problem does not occur. Is there a setting in SE that I could test which might stop this issue from happening?
Post your questions about SoftEther VPN software here. Please answer questions if you can afford.
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Try to increase metric value of virtual LAN card.