Slow speed on Softether client system

Post your questions about SoftEther VPN software here. Please answer questions if you can afford.
Post Reply
kenshin00
Posts: 5
Joined: Fri May 24, 2013 7:56 am

Slow speed on Softether client system

Post by kenshin00 » Fri May 24, 2013 3:06 pm

I have installed and set up Softether Server on Windows 8 for bypass Filtering system in Iran.
But there are some problems with Softether Clients.
Clients can connect to Internet via Server properly but with very low speed, although Server is accessing high speed Internet and.
I even have run Network Traffic Speed Test tool on Clients. The speed that test tool shows never reach more than 128bps and transfer rater is lower than 16KByte per second. It seems their Bandwidths are very low.
I want to know why clients don't access the high speed internet in server and how i can give more bandwidth and speed to clients and fix the problem.
It will be my pleasure that you help me about this.

cedar
Site Admin
Posts: 2095
Joined: Sat Mar 09, 2013 5:37 am

Re: Slow speed on Softether client system

Post by cedar » Sun May 26, 2013 1:28 am

Is there a loss of packets in the route to the server?
Please confirm with tracert command.

Is there any unwanted traffic?
Please confirm in traffic status in your OS or packet capture tool.

kenshin00
Posts: 5
Joined: Fri May 24, 2013 7:56 am

Re: Slow speed on Softether client system

Post by kenshin00 » Thu May 30, 2013 3:20 pm

Thank you for answering.
I checked with tracert command. it wont be completed.after 14th or 15th hop all remaining hopes get error "request timed out".
By the way, my Server is running on a VPS.

cedar
Site Admin
Posts: 2095
Joined: Sat Mar 09, 2013 5:37 am

Re: Slow speed on Softether client system

Post by cedar » Fri May 31, 2013 3:17 pm

There can be a variety of causes for slow communication speed.

First, you need to identify whether there is a problem in the VPN.
Please measure bandwidth between your client and VPS.
You can run a speed test server on your VPS.
http://www.softether.org/4-docs/1-manua ... erver_Mode

If this bandwidth is slow, this is not a VPN problem.

kenshin00
Posts: 5
Joined: Fri May 24, 2013 7:56 am

Re: Slow speed on Softether client system

Post by kenshin00 » Sat Jun 01, 2013 3:36 pm

this is the result
Network Traffic Speed Test Tool

Item Name | Normal View|Simplified View
------------------------------------------------------+---------------+---------
------
Time Span for Measurement | 00:00:15.041|
Data Correction for Ethernet Frames | Yes|
Communication Data Volume in Download Direction |1,111,620 Bytes| 1.11 MBytes
Communication Data Volume in Upload Direction | 277,413 Bytes| 277.41 KBytes
Total Communication Data Volume |1,389,033 Bytes| 1.39 MBytes
Relay Device Input Output Total Throughput Computation| No|
Average Throughput in Download Direction | 591,247 bps| 591.25 Kbps
Average Throughput in Upload Direction | 147,550 bps| 147.55 Kbps
Total Average Throughput | 738,797 bps| 738.80 Kbps
The command completed successfully.
*************************************************************************************
this bandwidth(Total Average Throughput |738,797 bps|738.80 Kbps )is about equal with the client bandwidth.the client is using its whole bandwidth in this test. but when it connected via softether vpn client, the bandwidth will be low. i think there is no problem in bandwidth.
what do you suggest to find the problem and fix it?

cedar
Site Admin
Posts: 2095
Joined: Sat Mar 09, 2013 5:37 am

Re: Slow speed on Softether client system

Post by cedar » Sun Jun 02, 2013 2:31 pm

I think that there is a possibility that useless (broadcast) packet is reducing the performance.

I suggest to capture packets with Wireshark on virtual network adapter.
Is there any suspicious packet?

kenshin00
Posts: 5
Joined: Fri May 24, 2013 7:56 am

Re: Slow speed on Softether client system

Post by kenshin00 » Thu Jun 06, 2013 3:41 pm

i have checked but i couldn't find any suspicious pocket. it is better to say that i was not enable to find it.
i noticed amazing tip about my vpn server and client. when the client is connected, it is using whole bandwidth in the client system. but after 30 seconds the bandwidth is completely will be blocked and and internet speed will be zero. after 5 seconds internet speed will increase, although it is very low as i mentioned in first post.
i think there are some options in vpn server app that reduce the speed of the client. what i found that change these policies is VIRTUAL HUB EXTENDED OPTION LIST in the VPN properties. i want disable all packet loss policies,unfortunately i am not familiar with it much.
can you help me about it. maybe my problem lies there.

cedar
Site Admin
Posts: 2095
Joined: Sat Mar 09, 2013 5:37 am

Re: Slow speed on Softether client system

Post by cedar » Sat Jun 08, 2013 2:49 am

VPN server can limit bandwidth by security policy or administration option.
But these are not enabled at default setting.

I think you see slow start algorithm of TCP/IP.
TCP/IP increases traffic gradually to detect available bandwidth automatically.
http://en.wikipedia.org/wiki/Slow-start

I think your network environment caused the loss of packet intermittently.

listener1
Posts: 4
Joined: Tue Jul 09, 2013 8:07 am

Re: Slow speed on Softether client system

Post by listener1 » Tue Jul 09, 2013 8:43 am

I find as well that the access speed is too slow to tolerate.
nearly take 1 or 2 second to refresh or access to a page.

Loafter
Posts: 12
Joined: Mon Jan 27, 2014 6:57 am

Re: Slow speed on Softether client system

Post by Loafter » Wed Jun 18, 2014 8:32 pm


oxwivi
Posts: 17
Joined: Fri Sep 18, 2015 5:34 pm

Re: Slow speed on Softether client system

Post by oxwivi » Thu Oct 08, 2015 1:55 pm


Post Reply