I have problem with the installation

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lnwyakuza
Posts: 2
Joined: Wed Aug 06, 2014 8:38 am

I have problem with the installation

Post by lnwyakuza » Wed Aug 06, 2014 8:44 am

I have downloaded the latest version of the VPN program. Once I click to install the message came up as you can see in the pic. Are there any way to fix this problem?

Window 7 (32 bit)
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inten
Posts: 370
Joined: Fri Oct 18, 2013 8:15 am

Re: I have problem with the installation

Post by inten » Wed Aug 06, 2014 8:56 am

There are several questions like yours here, but even the developer doesn't know a right solution (or just ignoring this problem). There has had no answer so far.

Let's try to find out if you are ready.

Which antivirus software do you use?
Have you tried running the setup with the elevated (run as administrator) mode?

lnwyakuza
Posts: 2
Joined: Wed Aug 06, 2014 8:38 am

Re: I have problem with the installation

Post by lnwyakuza » Wed Aug 06, 2014 9:29 am

I turn my anti virus and firewall off
I also try on run as admin

still no hope

inten
Posts: 370
Joined: Fri Oct 18, 2013 8:15 am

Re: I have problem with the installation

Post by inten » Wed Aug 06, 2014 9:43 am

lnwyakuza wrote:

> still no hope

Remember! Hope Dies Last!
Can I have a remote access to your PC? TeamViewer is ok.

thisjun
Posts: 2458
Joined: Mon Feb 24, 2014 11:03 am

Re: I have problem with the installation

Post by thisjun » Wed Aug 20, 2014 8:16 am

Could you try to uninstall the anti-virus software?

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